Technology

IIE Digital Desk : Samsung's ambitious rollout of the One UI 7 update, intended to usher in Android 15 with enhanced features for its flagship foldable devices the Galaxy Z Flip 6 and Galaxy Z Fold 6 has encountered significant hurdles. Reports indicate that the deployment of this update has been suspended, leaving many users in uncertainty about the status of their devices.​

Samsung expanded the One UI 7 Beta program to the Galaxy Z Flip 6 and Galaxy Z Fold 6 in regions including India, the United States, and Europe. This beta version promised a host of improvements, such as visual customization options, the introduction of the Now Bar notification system, redesigned widgets, and advancements in Galaxy AI features. However, as the beta phase progressed, users began to notice discrepancies. Notably, while older Galaxy models received timely updates, the latest foldables remained on outdated software versions. Both the Galaxy Z Flip 6 and Fold 6 were reported to be stuck on the April 2024 Google Play system update, with no subsequent patches available for manual download.

Compounding these issues, Samsung's March 2025 security update, which was rolled out to other devices, notably bypassed the Galaxy Z Flip 6 and Fold 6. This omission left users concerned about potential vulnerabilities and the company's commitment to timely security patches for its latest devices.

The lack of updates has sparked frustration among users, especially considering Samsung's reputation for providing regular and timely software support. The situation is further complicated by the absence of official communication from Samsung regarding the delays or the suspension of the One UI 7 update for these specific models. While the company has acknowledged the technical challenges, it has yet to provide a clear timeline for when users can expect the updates to resume.​

Samsung faces the critical task of restoring user trust by addressing these software update challenges. Ensuring that the Galaxy Z Flip 6 and Fold 6 receive timely and reliable updates is essential for maintaining the brand's reputation for excellence in device support and customer satisfaction.